ABOUT US
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COMPANY PROFILE

Founded in 1992, Integrated Enterprise Solutions Ltd. (IES) is a professional IT company dedicated in providing IT consultation services and customized IT solutions in Hong Kong. We leverage strong technical skills and business knowledge in delivering solutions to enterprises mainly in HKSAR Government, banking, finance, telecom, healthcare, and consumer goods industries.

We strive to provide high-quality IT professional services to the Government of the HKSAR and local enterprises in banking, finance, telecom, healthcare, and consumer goods industries. We continue maintaining our core competence in various technology integration services including feasibility study, project management, system integration, business impact assessment with new technology, application development, system maintenance and network support services and so on.

Our ultimate goal is to foster long-term partnering relationship with our customers and grow our business together by building mutual trust, respect and understanding.

VISION

Be a professional IT solutions provider that provides one-stop service to enterprises from feasibility study, system analysis & design, system integration & implementation, to helpdesk support, system maintenance, and network support.

We strive our best maintaining long-term partnership with our clients and grow our business together by building mutual trust, respect and understanding.

MISSION

  • Understand client’s business needs and provide customized IT solutions
  • Maintain our best practices and extensive industry experience for development and support
  • Deliver reliable systems to clients to achieve the highest client satisfaction
  • Resolve issues in a timely manner with identification of the root cause
  • Explore and exploit latest technology such as Cloud Service, Machine Learning, Digital Marketing and Analytics

CORE VALUE

We strongly believe that our success is built upon success of our clients. We are proactive in exploring new technology and service delivery practices.  We are willing to demonstrate client care and commitment by considering clients’ business needs and providing innovative solutions. We adhere to the highest ethical standards of personal & professional integrity.

PROFESSIONAL INTEGRITY

RESPONSIVENESS & FLEXIBILITY

CUSTOM CARE & COMMITMENT

RECIPROCITY

STAFF DEVELOPMENT

KNOWLEDGE & EXPERTISE

Business Strategies

Open Collaboration is one of our key initiatives where we align with cross-industries experts for providing turnkey solutions to our clients. We have been collaborating with partners from the building and healthcare sectors to explore the possibility of integrating Information Technology with Building Information Modeling (BIM) for facility management, and the use of Digital Imaging and Communications in Medicine (DICOM) for providing e-health solutions.

Apart from providing Web-based / Mobile application development (native or hybrid) services on premises or Cloud platform, we also explore emerging technologies such as machine learning, information visualization, as well as next-generation programming languages (e.g. Python and R) to extend our services coverage.

To accelerate our services delivery, we also seek to improve our application development and deployment process by adopting DevOps using Agile development approach, continuous integration, delivery and deployment through automation in certain suitable projects.

Business Strength

Through experience gained over the past two decades, IES has become a versatile IT professional service provider who can always build and deliver customer-centric and cost-effective solutions across a wide range of industries.

Our strength lies in our responsiveness, initiative and flexibility in meeting customers’ demands, as well as our team of highly talented and dedicated professionals which consistently demonstrates customer care and commitment. We are able to leverage our business domain knowledge and technical expertise to gain competitive edge in the marketplace and differentiate ourselves from the others.

We have achieved a successful track record with majority of our customers contributing repeated business. In public sector, this is already the 17th consecutive year that we have been providing IT professional services to the Government of the HKSAR, whereas some of our loyal customers from the private sectors have been using our services for over 15 years.

Industry Expertise

IES specializes in building applications in relation to Customer Relationship Management (CRM), Workflow, e-Commerce, Business Analytics, Commercial Credit Management, Mobile Enterprise solutions, Distribution and Wholesale of Fast-Moving Consumption Goods, Financial Markets and e-Procurement solutions etc.

Our technical know-how ranges from n-tier on-premises web applications on Microsoft.NET and J2EE platform, to cloud-based solution on Amazon and Microsoft Azure platform. We also have proven project management, system development and implementation experience by using international or industry standards and methodologies including PRINCE, PMP, SSADM, RAD, OOSE, Agile, FPA, ITIL, and OGCIO Quality Management System etc.

QUALITY​

QUALITY POLICY

We are committed to provide excellent IT solutions and services to fulfill our clients’ requirements and satisfactions within budget including time and cost, so as to build and develop a sustainable relationship with them.

QUALITY ACCREDITATION

IES has been accredited by Hong Kong Quality Assurance Agency (HKQAA) and successfully achieved ISO 9001:2015 (Quality Management System) certification for the Provision of IT solutions on System Analysis & Design (SA&D) and System Implementation & Integration (SI&I) processes since November 2016. 

Our quality system covers the entire professional system development and implementation service starting from preparing tender proposal to delivery of products & services as well as post-delivery activities such as helpdesk support and system maintenance.

This accreditation showcase our ability to consistently provide high quality IT solutions and services that meet the needs of our customers and applicable statutory and regulatory requirements with an objective to enhance customer satisfaction through process improvements and assurance of conformity.

© 2018 Integrated Enterprise Solutions Ltd. All Rights Reserved.