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FEASIBILITY STUDY

BUSINESS PROCESS RE-ENGINEERING

CUSTOM SYSTEM DEVELOPMENT

SYSTEM MAINTENANCE
& SUPPORT

INFRASTRUCTURE DESIGN
& IMPLEMENTATION

BUSINESS PROCESS RE-ENGINEERING

As part of our custom-made application development service, we may conduct a business process re-engineering study to explore further improvement opportunity by proposing drastic changes in existing business processes enabled with latest information technology. It aims to realize significant improvement in business values (revenue, cost, time, productivity, quality) it brings to its customers or employees.

REFERENCE CASES

This is a supplement to the feasibility study. Apart from proposed changes to existing process to realize the full benefits of the electronic submission of building plans, its costs, benefits and legal implication are evaluated. In addition, business transformation and publicity plan are provided to facilitate the implementation of the new proposed processes.

Challenges
▸ There are a lot of paper-based workflow but the information on these documents are classified as confidential. It is likely non-compliant with the latest security regulation.
▸  Inefficiency caused by a paper-based workflow.
▸  Inability to handle multiple celebration events at the same time.

Proposed Solution
Several business process improvement opportunities were identified. This include the way the nomination information is collected, sending invitation by email / post, processing of incoming fax/email/post replies and guest information updates. The system was then designed based on these ‘to-be” processes.

This system was developed for a non-profit making organization offering classes on chorus, arts, languages to young students. It automates the scheduling of assessment screening and classes to students. In addition, the daily administrative work like attendance, certificates, invoicing and payment are provided in the system.

Challenges
▸  The tedious work in scheduling candidates for interview assessment of more than one subjects within a short period of time.
▸  The tedious work in assigning candidates to various classes with consideration of his/her siblings also attending the classes. How to optimize this class arrangement that make better use of their parents’ time is a critical issue.

Proposed Solution
The existing candidates screening and class assignment processes are revamped with fully automated modules. The end result is there is no more complaint during the assessment day and the whole process is cut from 4 weeks to 2 days.

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